Business Process Management

Start Date: 2023-04-24 End Date: 2023-04-28

Scheduled Dates:

                                           24-28 April 2023

                                 25-29 September 2023

Venue:                        Windhoek, Namibia

Duration:                    5 days

Course Fee:               USD 1700.00

Course Description

Business processes are a set of activities that jointly realise a business goal in an organisational and technical environment. Business process management (BPM) is a systematic process, which is concerned with the concepts, methods, and techniques that support the design, administration, configuration, enactment, and analysis of business processes. It assist organisations to leverage processes to achieve their goals and be successful. However, this course is designed to provide knowledge, skills and techniques delegates required to analyse and design new processes or to redesign and improve existing processes. The discussion will focus on the principles, concepts and techniques required to transform businesses from a traditional, functional organization to a process-centric organization, hence successfully manage its processes and maintain a competitive edge, while increasing productivity and efficiency and decreasing costs.

The Aims of the Course

The course aims to:

• Provide delegates with fundamentals and emerging issues surrounding Business Process Management; and,
• Equip the participants with the necessary knowledge, skills and understand on principles, concepts and techniques required to transform businesses from a traditional, functional organization to a process-centric organization, hence successfully manage its processes and maintain a competitive edge, while increasing productivity and efficiency and decreasing costs.

Course Objectives

By the end of this training, delegates should be able to:

• Identify opportunities for process change, carry out process analysis, model, and apply techniques and tools required to improve performance,
• Model as-is and to-be process workflows using BPMN notation,
• Demonstrate a broad understanding of business process from a general management perspective, and use tools, analytical frameworks and general principles to managing business processes successfully.
• Immediately apply what they learn within their own organization; and,
• Select and apply disciplinary knowledge to business situations in a local and global environment

Target Group

• Business Process Analysts
• Business Process Managers
• Process Architect
• Business Analysts
• Business Systems Analysts
• Project Managers
• Business Process Improvement/Innovation specialists
• IT/IS specialists
• Change Management specialists
• Information Technology Infrastructure Library specialists
• Lean, Scrum, and Six Sigma practitioners
• Team Leaders
• Trainers.
• Quality Performance Managers