Advanced Executive Office Administration and Secretarial Skills

Start Date: 2023-01-23 End Date: 2023-01-27

Scheduled Dates:

                                              23-27 January 2023

                                       19-23 June 2023

Venue:                       Windhoek, Namibia

Duration:                   5 days

Course Fee:              USD 1750.00

Course Description

The role of the office management professionals and administrators in today’s organisations is changing rapidly. Office managers take responsibility for making sure that the entire office or complex of offices run smoothly. This may include duties such as managing and supervising one or several administrative assistants. However, it is important that these valuable employees will be helped to sharpen and develop their skills in both administrative and management responsibilities. This course will develop them to be expert multi-taskers and professionals in both administrative and protocol duties in the contemporary world.

The Aims of the Course

The course aims to:

• Develop and refine the skills needed to excel as an Office Manager, Administrator or Executive Secretary.
• Prepare them for the challenges of working with a variety of management styles.

Course Objectives

By the end of this training, delegates should be able to:

• Demonstrate the knowledge of rights and responsibilities at work and how to work safely in the Show an understanding of the importance of effective administration and secretarial skills
• Identify Priorities and ensure Output and Work Targets are Maintained
• Communicate effectively and  demonstrate good interpersonal skills
• Manage time efficiently and be able to think proactively
• Describe the essentials of an effective office system
• Segregate important tasks and prioritise them
• Know how to write various types of letters and memos
• Demonstrate effective ways of record keeping and meeting organisation
• Apply the principles of internal and external communication
• Work as a professional secretary
• Set up and manage effective filling systems

Target Group

• Office Managers
• Executive Assistants/ Secretaries
• Personal Assistants
• Supervisors
• Administrators
• Secretaries
• Business Support Staff
• Personal Assistant and Private Secretaries
• Administration Assistants
• Administration Officers